Digital Impact Privacy Policy

Last updated 28/8/2018

At Digital Impact we respect your privacy and we do our best to be as transparent as possible. In this privacy policy we’ll explain how we gather and use any data that we may have collected as a result of your engagement with us as a client, supplier or follower of our work.

We value our working relationship highly, and we can assure you that Digital Impact will never sell, distribute or lease any of your information to third parties. That said, some information may be shared from time to time to aid ongoing operations.

Digital Impact may change this privacy and cookie policy from time to time by updating this page. It is your responsibility to check this policy regularly and ensure that you are happy with any changes.

Your Information

Personal information is anything that can be used to identify to you. In our privacy policy we will explain:

What personal information we collect from you;
How we use your personal information;
Why we collect and use your personal information;
Who we share your personal information with;
What your rights are.

What information we collect

We may collect the following information:

Your name, phone number, email address, industry and company name.
If applying for a job with Digital Impact we may also hold your CV for up to a year.

We may collect information using technology (see Cookie Policy) when you browse our website or when you open/ click on hyperlinks in our electronic communications.

The information we may collect using technology can include: your IP address; domain name; your operating system and internet browser.

We record this information here at Digital Impact so that we can learn from your interactions and improve our services and user experience.

Any information that we collect is stored in third party, password protected CRM systems.

Personal information collected from other sources

As part of our daily operation and interaction with you, we may receive information about you from other sources. This could include information from payment processing companies, data brokers, credit reference agencies, your bank, and from social media platforms.

Why we collect your information

We collect your information for a variety of reasons:

Some information processing is required by law to ensure we verify our customers identities.
Some information is stored because we want to deliver a more personalised and high quality service.
And some information is collected as a part of a contractual agreement, i.e. payment details for a monthly retainer.

Any consent you have given either verbal, via a form or indirectly can be retracted at any time. Simple email your request to our data controller at [email protected].

We only collect information when we have a legitimate business interest in doing so. For example; we will collect information to understand how you use our website and how we can improve our services, to provide security over our business and to develop and maintain business relationships.

We use the information we collect to:

Improve our business operations and our website user experience;
Limit our electronic communications with you to only include content that we think you may genuinely find relevant and interesting.
For internal record keeping

We will keep information we gather as long as is reasonably necessary. The length of which we keep your information will depend on contractual agreements and how recently you’ve interacted with our electronic communications.

Legal requirements

We are required by law to comply with the Government's anti-money laundering, Know Your Customer, regulatory requirements. This means that we need to obtain certain personal information before we can sign a contractual agreement with you. Your personal information may be processed on reasonable requests by law enforcement in the conduct or defence of a legal claim.

Information we may share

There are certain unique cases where we may transfer your personal data to employees, contractors and other parties.

We may share your information with third parties either by consent from you, or because they need access to your information in order to provide a service. This will often include credit reference agencies, anti- fraud databases, and other partners we do business with.

We may be required by law to share your information under a regulatory code or practise, i.e. the police or court.

You personal information may also be shared when made anonymous and aggregated, in which case it is no longer personal data.

Where will your information be stored

All the information we store is securely done so in verified third party, password protected CRM databases in accordance with the European General Data Protection Regulation.

Your rights to control your personal information

Essentially, you are in full control of what information we are allowed to keep on you, unless we are required by law to keep information due to i.e. an ongoing legal dispute.

You can at any time: remove consent you have provided; ask us to confirm if we are processing your personal information; request to access your information; correct wrong information; request that your information is deleted; restrict how we use your information; move your information to other companies and you also have the right to complain to the local supervisory authority.

If you want to request access to any of this data, or if you wish to change your preferences then email our data controller at [email protected]